Terms and conditions

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Terms and Conditions

Privacy and Data Protection Agreement

This Privacy and Data Protection Agreement ("Agreement") outlines the terms under which Locki, processes, and stores personal data from your customers. It is crucial to ensure compliance with applicable data protection laws and to maintain transparency.

1. Introduction

This Agreement applies to the collection, use, and processing of personal data, including but not limited to customers' email addresses, physical addresses, phone numbers, and IP addresses. By using the app, merchants agree to the terms outlined herein.

2. Data Collection and Use

  • Data Collected: The app collects customer's personal data necessary for fraud prevention and order validation. This includes:
    • Email addresses
    • Shipping and billing addresses
    • Phone numbers
    • IP addresses
  • Purpose of Data Collection: The collected data will be used solely for:
    • Blocking fraudulent orders
    • Enhancing the security of transactions
    • Communicating with merchants regarding their orders and account status

3. Data Storage and Security

  • Data Security Measures: We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. This includes encryption of sensitive data and secure storage practices.
  • Data Retention: Personal data will be retained only as long as necessary to fulfill the purposes outlined in this Agreement or as required by law.

4. Data Sharing and Disclosure

  • Third-Party Sharing: We do not share personal data with third parties except:
    • As required by law

5. Rights of Merchants and Customers

  • Access and Control: Merchants have the right to access their customers' personal data collected through the app. They can also request corrections or deletions where applicable.
  • Customer Rights: Customers whose data is processed have rights under applicable privacy laws, including:
    • The right to access their data
    • The right to request rectification or erasure of their data

6. Changes to this Agreement

We may update this Agreement periodically. Continued use of the app after any changes constitutes acceptance of the new terms.

7. Contact Information

For questions or concerns regarding this Agreement or our data protection practices, please contact us at [email protected].

By using our app, you acknowledge that you have read, understood, and agree to be bound by this Privacy and Data Protection Agreement.